Grandstream HA100, High Availability Controller for UCM6510

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Analog Telephone FXS ports
8 RJ11 ports

FXO ports
8 RJ11 ports

Network interfaces
Three adaptive Gigabit ports (switched, routed or dual card modes) with PoE+

NAT Router
Yes (Router and switch mode support)

Ports for external devices
2*USB 3.0, 1* SD card port

SIDs
Power 1/2, FXS, FXO, LAN, WAN, Heartbeat

LCD screen
128×32 dot matrix LCD screen with DOWN and OK buttons

Reset button
Yes, a long press to reset to factory settings and a short press to reboot

Voice packet transmission capabilities
LEC with NLP-packaged voice protocol, operator-class echo cancellation (128 ms suppression depth) Dynamic jitter buffer, modem detection and auto-switching on G.711, NetEQ, FEC 2.0, jitter resistance up to 50% loss of audio packets

Voice and fax services. codecs
Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38

Video codecs
H.264, H.263, H263+, H.265, VP8

QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

API
Full API support for integrating third-party platforms and applications

The operating system
Based on Asterisk 16 version

DTMF method
In-band audio, RFC2833, and SIP INFO

Automatic configuration
Mass configuration using an XML configuration file with AES encryption, auto detection and auto configuration of Grandstream subscriber IP devices via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), a list of events between the local and remote backbone

Network protocols

SIP, TCP/UDP/IP, RTP/RTCP, IAX, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP**, TLS, LDAP,HDLC, HDLC-ETH, PPP, Frame Relay (expected), IPv6, OpenVPN®

Rebound methods
Busy tones/Overload/Warning, reverse polarity, short-term shutdown, circuit current shutdown

Data encryption
SRTP**, TLS, HTTPS, SSH, 802.1X

Universal power supply
2x post. Current 12V power connector
Input: 100~240V AC, 50/60Hz; Output: Post. Current 12V, 2A

Sizes
485mm(L) x 187.2mm(W) x 46.2mm(H)

Weight
Device weight: 2550g;
Package weight: 3320g

Temperature and humidity
Operation: 32 – 113ºF / 0 ~45ºC, Humidity 10 – 90% (non-condensing)
Storage: 14 – 140ºF / -10~60ºC, Humidity 10 – 90% (non-condensing)

Mounting
Rack and table mounting

Supported languages
-Web Interface: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
-Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Dutch
-Customizable language pack to support any other languages

Caller ID
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT

Reverse polarity/Wink signal
Yes, with the enable/disable option when establishing and terminating a call

Call handling
Multiple configurable call queues, automatic call allocation (ACD) by availability/agent skills/occupancy level; queue announcements

Customizable auto Secretary
Up to 5 levels of IVR (voice menu) in multiple languages

Maximum call capacity

Users: 3000
At the same time. calls (G.711): 450
Max. at a time. SRTP** calls (G.711): 300

Maximum number of conference bridge participants
10 video conference rooms and up to 80 participants with 1080p, assuming 4 video streams + 1 shared screen (H.264 and Opus)
Voice conference: up to 300 participants (G.711

The Wave Mobile App
Free; Available for desktop (Windows 10+, Mac OS 10+), web (Firefox and Chrome browsers) and mobile platforms (Android and iOS), allows users to join meetings held at UCM, connect with other users/solutions and make/receive calls using SIP accounts registered on UCM6300 series IP PBX

Call functions
Call parking, Call forwarding, Call transfer, Call waiting, caller ID, Call recording, Call log, Ringtone, IVR, Music on hold, Call routing, DID, DOD, Do Not disturb (DND), DISA, Call group, Simultaneous call, Schedule, PIN groups, Call queue, call interception group, intercom, voicemail, wake-up call, SCA, BLF, voicemail to e-mail, fax to e-mail, speed dial, callback, name dialing, emergency call, follow me function, blacklist/whitelist, voice conferencing, video conferencing-communication, event list, function codes, delay/termination of a busy line call, voice control, meeting reports, sending/receiving virtual faxes, e-mail to fax

Firmware update
It is supported by the Grandstream Device Management System (GDMS), an automatic configuration and management system, provides a centralized interface for configuring, managing, monitoring and correcting errors for Grandstream devices

Accordance
FCC: Part 15 (CFR 47) Class B, Part 68
CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ETSI ES 203 021, ITU-T K.21
IC: ICES-003, CS-03 Part I Issue 9
RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2
Power adapter: UL 60950-1 or UL 62368-1